Privacy Policy

Last Updated: November 2025

1. Introduction

Rosavie ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

When you contact us through our inquiry form, we may collect:

  • Name
  • Email address
  • Message content
  • Subject of inquiry
2.2 Automatic Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website
2.3 Cookies

We use cookies to improve your browsing experience. See our Cookie Policy for detailed information.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Send information about products when requested
  • Comply with legal obligations
  • Analyze website usage and trends

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Consent: When you provide information through our contact form
  • Legitimate interests: For website analytics and improvement
  • Legal obligations: When required by law

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers: Third parties who assist in operating our website
  • Legal authorities: When required by law or to protect our rights

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Contact form inquiries are typically retained for 2 years.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data
  • Withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected]

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Slovakia. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates when changes were made. Continued use of our website after changes constitutes acceptance.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

Rosavie
Národná 14
010 01 Žilina
Slovakia
Email: [email protected]
Phone: +421 41 739 62 815

13. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.